About Us

Return Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns within 30 days of the date of purchase. Please read the following guidelines to ensure that your return is processed promptly and accurately. For further assistance or to initiate a return, please contact our customer service team at  contact@nicolesfavs.com

Eligibility for Returns:

Items must be in new, unused, and resalable condition. All items must be returned in their original packaging with all tags attached. Some items, such as perishable goods, may not be eligible for return. Please see specific product pages for details. 

Return Shipping:

Customers are responsible for return shipping cost unless the return is due to product defect or an error on our part. For assistance with returns, please contact us. 

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to arrange for a replacement or refund.

Final Sales:

Items marked as "final sale" are not eligible for return or exchange.

Policy Changes:

We reserve the right to modify our return policy at any time. Any changes will be posted on our website.